Digital Signatures have been available in
India since 2002 after Safescrypt launched its services as a licensed
Certifying Authority on 4th February 2002. Since then, TCS,
n-Code, E-Mudhra, MTNL, NIC and IDRBT have also been licensed as CAs.
Department of Commercial Taxes which had been licensed is reportedly
withdrawing from the business shortly.
The use of Digital Signatures in India is
currently driven mostly by the mandatory requirements for submission of
annual MCA returns through submission of online forms. The full potential
of the digital signature system has not been used by the Indian Corporate
sector. Even the use of digital signatures in the MCA/IT has been largely
in a manner that has exposed the user companies to various risks.
On February 17th, news of a major
fraud in WIPRO broke out. This fraud involved an employee stealing the
password of another colleague and using it to withdraw money from WIPRO’s
bank account and transfering the same to the accounts of the employee and
his relatives. What strikes a sharp observer in this case is that the Bank
was allowing withdrawals based on passwords and not on “Digital
Signatures” which made it easy for the fraudster to cheat the Bank and
WIPRO.
No doubt every Bank in India allows
withdrawals through password authentication. But it defies logic that a
major IT company like WIPRO and major Banks in India continue to ignore
what is so clearly mentioned in the Indian law that “You cannot legally
authenticate an Electronic Document without the use of a Digital Signature
backed by a valid Digital Certificate issued by a licensed Certifying
Authority”.
Are our Corporate CFOs so ignorant of the
law? Or do they simply don't care what is in the law? If this is the
attitude of the top executives of a Company, what example are they setting
to their employees for compliance of law in general and following ethics
in the workplace?
On June 14, 2001, RBI issued a circular
DBOD.COMP.BC.No.130/ 07.03.23/ 2000-01 providing “Internet Banking
Guidelines”. Under these guidelines RBI clearly indicated that according
to ITA 2000, Digital Signature was the only accepted method of
authentication of an electronic document. Since at that point of time the
Certifying Authorities had not yet set up their services, RBI suggested
that until PKI system is established, other alternate systems can be used.
RBI made a categorical statement that
“From a legal perspective, security
procedure adopted by banks for authenticating users needs to be recognized
by law as a substitute for signature. In India, the Information Technology
Act, 2000, in Section 3(2) provides for a particular technology (viz., the
asymmetric crypto system and hash function) as a means of authenticating
electronic record. Any other method used by banks for authentication
should be recognized as a source of legal risk. (Para 7.3.1)”.
This left no doubt about the intentions of
the Banking regulator that as and when digital signature system becomes
available, it should be used for authentication in Internet Banking
systems.
Despite this, Banks have continued to avoid
use of Digital Signatures and the Chairmen and Directors of Banks are
perhaps being misled by IT professionals some of whom have developed and
are marketing Banking Software that is not PKI compliant.
The RBI guideline was reinforced on July 20,
2005 through another circular DBOD No . Comp.BC.14/07.03.29/2005-06 by
fixing the top management in the Banks responsible for approving the
Internet Banking policy. If therefore Banks have been running a “Cyber Law
Non Compliant Internet Banking” system, the responsibility for the same
lies squarely with the Board and the Chairman. Since the Chairman may also
be responsible for SEBI Listing requirements under Clause 49 and provides
the necessary Corporate Governance certificates to be published for share
holder’s information, we have a dangerous scenario where the Chairmen and
the Independent Directors of Banks are exposing themselves to serious
charges of “Negligence” and “False Certification”.
Though Cost of incorporating Digital
Signatures as a means of authentication of Internet Banking log in
requests, is quite low and there are solutions available readily, Banks
continue to challenge the law. It may not be long before a WIPRO like
incident in a Bank will put some unfortunate Chairman in Jail and wake up
the industry from the slumber they have put themselves into.
The PKI based digital signature system is
not only capable of being the authentication tool approved by law and more
secure than the password based authentication systems, it is also a tool
that can be used for “Encryption of Transmission of Electronic Documents”.
If two persons communicating through electronic messages have digital
signatures, they can use each other’s public keys for encryption of the
message so that the communication would have a “Person to Person
Security”.
This beneficial use of digital signature for
encryption however can be used only when the private key is available for
decryption of a document first encrypted with the public key.
Unfortunately, this benefit is being lost in the system of “Secured
Digital Signature” system that we are now adopting based on hardware
tokens. These tokens are equipped to generate the pair of keys at the time
of certificate generation and also to pick up the hash values of the
documents to be signed and carry out the private key encryption of the
hash value within the token. However encrypted documents cannot be
imported into the tokens or private keys be exported from the tokens for
decrypting the encrypted document outside the hardware token.

This technical issue needs to be recognized
by CCA to retain and encourage usage of soft token based digital
signatures which are also as secure as the token based systems in terms of
judicial value. Presently, the CCA has been considering the introduction
of a Dual key pair systems where one pair of public and private keys is
used for signing and the other for encryption. It is suggested that the
private key meant for encryption is escrowed with the Certifying authority
to be available for forced decryptions.
The use of dual key pair systems is
practically a difficult solution since the current technologies for issue
and use of private and public keys in e-mail clients, web browsers and
applications don't support the dual key pair systems and the changes to be
brought into the applications are too complicated to be of practical use.
Naavi has suggested use
of CEAC-Certified Digital Signature System as an alternative which perhaps
can use the advantages of the current soft token based systems and still
meet the consumer’s requirement for judicial acceptance on par with the
“Secured Digital Signatures”. Once such systems are adopted by the public,
the value of digital signature systems would increase and the Netizens may
start using digital signatures for their day to day requirements.
Since it may be possible
today to provide digital signature certificates and a suitable system for
use by Banks for authenticating their clients at a very low per user fee,
there is a case for RBI taking the immediate bold step to make the use of
digital signatures in Internet Banking mandatory.
RBI should also ensure
that “Mobile Banking” transactions are authenticated by the use of
“Digital Signatures” so that there is a legal backing to the Mobile
Banking transactions.
It may however be
necessary for the CCA to undertake a campaign with all the Chairmen of
Banks in India to explain the benefits of the use of Digital Signatures
and also expose them directly to the available solutions so that Indian
Banking System may go “Truly Digital”.
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