Editor’s Note
Dear Readers,

Effectiveness of
any legislation is measured by the ease with which the intended
beneficiary of the legislation can invoke legal remedies and obtain
relief. It is under this concept that we need to appreciate the
thoughtful provision of the system of Adjudication as the exclusive
grievance redressal mechanism suggested under ITA 2000 under Chapter
IX in 2000.
It however took
nearly three years after the legislation came into effect for the
first set of Adjudicators to be appointed in India under the
directions from the Bombay High Court when the Government decided to
appoint the IT Secretaries of every State and Union Territory as the
Adjudicators for the respective State. The office of the Cyber
Regulations Appellate Tribunal (CRAT) however remained vacant until
2008 when Justice Sri Rajesh Tandon was appointed as the first
Presiding Officer of CRAT.
The Adjudication
was meant to provide simplicity to the judicial process for claiming
compensation for contraventions under Section 43 by the public. It was
a process which was meant to be on a “Fast Track” and avoid the delays
inherent in the Civil Litigation process in India. The procedure was
flexible enough to adopt the best practices of ADR and was freed from
the strict regime of the Civil Procedure Code.
Despite these
beneficial aspects of the Adjudication System, the undersigned
believes that the system has not been used as widely and frequently
as it should have been. One of the reasons for this is perhaps the
lack of awareness of the process amongst the victims and the legal
practitioners.
What is however
not very pleasing is that many cases which ought to have been tried by
the Adjudicators have been tried at other forums which had no
jurisdiction to try the cases. Some of the cases were taken to
Consumer Courts since the dispute involving intermediaries often
manifests as an apparent service deficiency though it is actually a
contravention of the Act. Even several High Courts which ought to have
understood the jurisdictional limitations imposed in the ITA 2000 have
on occasions appeared to ignore the same and taken up cases for
trial which ought to have been taken up by adjudicators.
This issue is
meant to increase the awareness of the system of adjudication in the
IT industry so that a more effective use of the system can be made by
the market. At the same time this issue pries open some of the grey
areas in the system which require certain clarifications.
We are happy that
this issue carries the interview of Justice Sri Rajesh Tandon who has
actually expanded the role of the Adjudication system by expressing a
view that Adjudicators can also take on trial offences under Chapter
XI of ITA 2000. He has also indicated that on May 1 and 2, 2010, he
has organized a meet of all the “Adjudicators” to further the
awareness of the system. It is a welcome move which I have been
suggesting for several years.
Na.Vijayashankar
March
21, 2010